Terms and Conditions
Enhanced Terms and Conditions of Service – Neominoa Store
Welcome to Neominoa!
Neominoa is your online store specializing in professional coffee equipment. Please read these Terms and Conditions of Service carefully before using our website or making any purchase. By using our site, you agree to comply with all terms outlined here.
1. Definitions
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Site: Refers to the Neominoa online store and all its pages and services.
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Customer/User: Any person visiting the site or making a purchase.
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We/Store: Refers to Neominoa management and staff.
2. Acceptance of Terms
By using the Neominoa Site or making a purchase, you acknowledge that you have read, understood, and agree to these Terms. If you disagree, please refrain from using the Site or placing orders.
3. Use of the Site
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Users must be 18 years or older to make purchases.
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Provide accurate and complete information during registration or purchase.
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Any illegal or harmful use of the site is prohibited.
4. Prices and Payment
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Prices include VAT unless stated otherwise.
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Neominoa may modify or discontinue prices or offers at any time without notice.
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Payments are processed through secure, approved gateways to protect customer data.
5. Shipping and Delivery
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Orders processed and shipped within 24–48 hours of payment confirmation.
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Delivery times vary by location and shipping provider.
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Neominoa assists with order tracking but is not responsible for carrier delays.
6. Terms and Conditions : Returns and Exchanges
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Products can be returned/exchanged within 7 days in original, unused condition.
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Returns are not accepted for opened or misused products.
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Customers bear return shipping costs unless the product is defective.
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See full Shipping and Returns Policy for details.
7. Warranty and After-Sales Service
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Products are genuine and covered by the manufacturer’s warranty.
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Warranty covers manufacturing defects only; misuse or improper maintenance is not included.
8. Intellectual Property
All site content, including text, images, logos, designs, and software, is owned by Neominoa and protected by copyright and trademark laws. Unauthorized use is prohibited.
9. Limitation of Liability
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Neominoa is not liable for damages from misuse or improper storage.
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Technical errors or service interruptions beyond our control are excluded.
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Liability is limited to the value of the disputed product only.
10. Amendments to Terms and Conditions
Neominoa reserves the right to modify these Terms at any time. Continued use of the site constitutes acceptance of updated terms.